Protocol dates require manual calculation
Coordinators spend time working out target days and windows by hand for each participant.
Clinical Research Site Operations Platform
Turn protocol requirements into clear site action.
ResFlow helps research sites manage participant progress, protocol visit windows, clinic bookings and daily operational follow-up from one secure workspace.
Built for research sites. Designed around real coordinator workflows.
ResFlow is the clinical research site operations platform that turns protocol requirements into clear participant visit schedules, booking workflows and daily site actions.
resflow · studies
Active studies
4
Appointments today
7
Visits due soon
3
Today’s clinic list
- RF-1042 · Visit 3Booked
- RF-1088 · Visit 4Due soon
- RF-1101 · Randomisation09:30
Site operations at a glance
Active studies, today’s appointments and visits needing attention in one workspace.
Product interface shown with fictional data
The operational gap
The work between the protocol and the EDC is still fragmented.
Study teams often rely on spreadsheets, calendars, email threads and separate trackers to understand which participant is due, what must be booked and whether a visit remains inside its permitted window.
Bookings become separated from study visits
Clinic diaries and protocol visits live in different places, so status is easy to lose.
Missed actions are discovered too late
Due and overdue visits surface only after someone checks another tracker or inbox.
Oversight depends on multiple disconnected trackers
Site leads and monitors cannot see a single operational picture without chasing updates.
ResFlow brings these operational activities into one protocol-aware workflow.
From protocol schedule to site action.
From protocol schedule to participant timeline
- 1
Configure the study
Define screening periods, anchor events, target days, visit types and permitted windows.
- 2
Add and progress participants
Record screening, eligibility and randomisation milestones without replacing the sponsor EDC.
- 3
Generate operational timelines
ResFlow calculates upcoming visit targets and windows from the participant’s actual study dates.
- 4
Act before visits are missed
Coordinators can see what is due, what needs booking and what requires follow-up.
resflow · visit schedule
Protocol milestone visits
Visit 3
Target 6 Jul
Visit 6
Target 3 Aug
Visit 4
Target 31 Aug
EOS
Target 14 Dec
Protocol visit timeline
Target dates, windows and booking status for each milestone visit.
Product interface shown with fictional data
After randomisation (or another configured anchor), ResFlow builds the operational timeline so coordinators can book inside the permitted window and act before visits are missed.
Explore the workflowCore product capabilities
Built around the work research sites already do, without replacing sponsor systems.
Protocol-aware visit scheduling
Automatically calculate target dates and permitted windows using study-specific rules.
Participant operations
Track screening, randomisation, status, next actions and upcoming visits from one participant profile.
Clinic bookings
Link appointments directly to protocol visits so scheduling and study progress remain connected.
Daily action views
See appointments today, visits due soon, overdue activity and outstanding bookings.
Site and team management
Control organisation membership and role-based access for authorised site personnel.
Controlled monitor visibility
Provide authorised monitors with limited study oversight while restricting participant-identifiable information.
resflow · bookings · today
VisitPersonStatus
Visit 2RF-1042Booked
Visit 3RF-1088Completed
UnscheduledRF-1101Booked
Clinic bookings
Appointments linked to protocol visits and participants.
Product interface shown with fictional data
resflow · participant RF-1088
RF-1088
Example Study · Screening attempt 1
Next visit
Visit 4 · target 18 Aug
Window
16 Aug – 20 Aug
Booking
Not booked
Coordinator
A. Patel
Participant profile
Status, next visit and window context in one place.
Product interface shown with fictional data
Not another spreadsheet. Not another generic calendar.
| Capability | Spreadsheet or calendar | Generic booking system | ResFlow |
|---|---|---|---|
| Protocol visit windows | Partial | No | Yes |
| Participant-to-study linkage | Partial | Partial | Yes |
| Randomisation-anchored timelines | No | No | Yes |
| Booking linked to protocol visits | No | Partial | Yes |
| Due and overdue operational views | Partial | Partial | Yes |
| Role-based site access | No | Partial | Yes |
| Audit history | No | Partial | Yes |
| Controlled monitor access | No | No | Yes |
ResFlow does not replace your EDC, eISF, medical records or sponsor systems. It organises the operational work your site performs around them.
Built from real clinical site workflows
ResFlow was designed around the practical work coordinators and site teams perform every day, including participant scheduling, protocol-window tracking, booking follow-up and operational oversight.
Workflow-led design
Features are organised around actual site actions rather than generic project-management tasks.
Fictional-data demonstration
Product demonstrations use fictional participant data to protect confidentiality.
Structured onboarding
Each demonstration reviews the site’s study structure, team roles and operational workflow.
Designed for the people responsible for study delivery
Research sitesPrimary customer
Manage participants, visit windows, bookings and outstanding actions.
Coordinators
Know what needs attention today without cross-checking multiple trackers.
Investigators and site leads
Maintain visibility of study activity and operational risks.
Sponsors, CROs and monitors
Receive controlled operational oversight where authorised by the research site and relevant agreements.
Security and privacy designed into site operations
- Secure account authentication with email verification
- Organisation-level data isolation
- Role-based permissions for site personnel
- Database row-level security
- HTTPS encryption in transit
- Append-only audit logging for meaningful operational changes
- Read-only monitor access where authorised
- Automatic redaction of participant-identifiable fields for monitor users
ResFlow does not display certifications or assurance claims that have not been independently obtained. Information-governance and procurement teams may request our current security, subprocessor and data-processing documentation.
Pricing aligned with your site’s use
ResFlow is invoiced based on your site requirements. Following a short workflow review, we provide a written proposal and invoice that reflects active studies, participating sites, onboarding and agreed support.
Site requirements
Active studies, team structure and operational complexity.
Implementation
Protocol configuration, onboarding and staff setup.
Ongoing access
Platform access, support and agreed service requirements, invoiced accordingly.
Frequently asked questions
ResFlow is a Clinical Research Site Operations Platform for participant tracking, visit scheduling, protocol-window management, bookings and site workflow oversight.
No. ResFlow supports site operations around the study. It is not an EDC, EHR, eISF, source-data system or medical device.
ResFlow is primarily built for clinical research sites and their authorised site teams. Controlled access may also be provided to authorised monitors or connected stakeholders.
Yes. ResFlow supports study-specific visit schedules, target days and permitted windows where those rules have been configured for the study.
Access is limited by organisation membership, role and authorised study assignment. Database row-level security enforces organisation isolation. Monitor users receive redacted participant views that remove identifiable fields.
No. Authorised monitor access is designed for operational oversight. Participant-identifiable fields such as names and contact details are redacted automatically for monitor users.
Timing depends on the number and complexity of studies being configured. During a walkthrough we review your study structure and outline a practical onboarding path.
Yes. ResFlow supports participant import workflows for bringing existing screening and enrolment lists into a study. Options are reviewed during the demonstration.
ResFlow supports export for selected operational views such as study logs and position-tracker data. Broader export requirements can be discussed during information-governance review.
ResFlow uses managed cloud infrastructure and subprocessors such as Supabase, Vercel and Resend. Specific hosting regions and subprocessor details are supplied during information-governance review.
ResFlow is invoiced based on your site’s use. After a short workflow review we provide a written proposal and invoice reflecting active studies, sites, onboarding and agreed support. There is no public price list.
See how your current study workflow would operate in ResFlow.
In a 30-minute walkthrough, we will review one of your study workflows and demonstrate how participants, visit windows, bookings and daily site actions can be organised in ResFlow.
Book a 30-minute walkthroughNo participant-identifiable information is required for the demonstration.